People-Based Patient Safety: Enriching Your Culture to Prevent Medical Error

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$34.50

Description

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This easy-to-read, practical guide filled with ideas and case studies explains how to apply ACTS the specific skills that raise staff awareness about working safely and avoiding errors. The four skills Acting, Coaching, Thinking and Seeing, reshape employee attitudes and actions and put them in control of their environment. By mastering these skills, employees perform their jobs with astute care and develop the ability to assess risks, identify perceptual blinders, hone observation skills and improve communications and coaching.

Additional information

Format

Paperback

Language

English

Pages

262

Publisher

Coastal Training Technologies Corporation

Publish Date

2007

ISBN 10

0-9664604-1-3

ISBN 13

978-0-9664604-1-4